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Fansflow

Privacy Policy

What data Fansflow collects, why, who processes it and how to get it deleted. Written to be read, not skimmed past.

Last updated

In short

  • We collect what we need to run the AI chatter for your accounts, and nothing for advertising.
  • We do not sell data, do not show ads and do not train AI models on your conversations.
  • Fan conversations belong to your agency. We process them only on your behalf.
  • We never ask for platform passwords. Sessions are stored encrypted.
  • Remove a connected account and its data is deleted. Ask us and we delete everything.

This policy explains how Fansflow (“Fansflow”, “we”, “us”) handles information when you use fansflow.net, the cabinet at app.fansflow.net, the Fansflow Connect browser extension and our Telegram bots (together, the “Service”).

1. Who this applies to

  • Customers: agencies, creators and their team members who create a Fansflow account.
  • Fans: people who message the creator accounts that our customers connect. We do not have a direct relationship with fans. Our customer, the agency or creator, decides which accounts to connect and how the AI works, and we process fan data on their behalf and on their instructions.

2. What we collect

Account data. Your Telegram ID and username if you sign in with Telegram, or the login and email you set. Your company name, team members and their roles.

Connected platform accounts. The session that lets the Service act on a connected OnlyFans or Fansly account, and a proxy address if you set one. Both are encrypted before storage. We never receive or store platform passwords.

Data synced from connected accounts. Conversations with fans, fan display names and platform IDs, purchase and tip records the platform shows, and vault folder and media information. If you turn on content recognition, also the text descriptions the AI writes for media in the folders you selected.

Your settings. Model personas, writing style, prices, bundles, stop topics, ignore lists, and the notes the AI keeps about each fan to remember the conversation.

Usage and billing. AI usage per account, balance and charges.

Technical data. Server logs with IP addresses, request times and errors, kept to run and secure the Service.

Website. fansflow.net uses no analytics and no tracking cookies.

3. How we use it

  • To run the Service: sync conversations, generate replies and PPV offers, send them when you allow it, and show everything in the cabinet.
  • To send the Telegram alerts you turned on.
  • To bill usage and keep your balance.
  • To keep the Service secure, prevent abuse and fix problems.
  • To talk to you about your account and, if you ask, about product updates.

We do not use your data for advertising, we do not sell it, and we do not use your conversations or content to train AI models.

4. Who processes data for us

We share data only with providers we need to run the Service, and only what each one needs:

  • AI model providers receive the text needed to write a reply: recent messages, the persona and your rules. They return the reply.
  • GPU compute providers run content recognition on the media you selected. Files are sent over an encrypted channel and processed in memory without being saved to disk.
  • Telegram delivers sign-in messages and the alerts you turned on.
  • Hosting providers run our servers and store the database.

We may also disclose information if the law requires it, or to protect the Service and its users from fraud or abuse.

5. How we protect it

Platform sessions, proxy addresses and bot tokens are encrypted with AES-256-GCM. Traffic is encrypted with HTTPS. Each agency’s data is separated from other agencies, and team roles limit what each member can see. The Security page describes this in more detail.

6. How long we keep it

We keep your data while your account is active.

  • When you remove a connected account in the cabinet, its synced conversations, content and events are deleted.
  • To delete your whole Fansflow account, message us on Telegram or write to fansflowai.team@gmail.com. We delete the account and its data within 30 days, except records we must keep by law.
  • Server logs are kept for a limited time and then removed.

7. Your rights

You can ask us to show you the data we hold about you, correct it, export it or delete it. Write to us on Telegram or at fansflowai.team@gmail.com. If you are a fan and want your data removed, contact the creator or agency whose account you messaged. You can also write to us, and we will pass your request to them.

8. Age

The Service is for adults only. You must be at least 18 to use it.

9. Changes

When we change this policy, we update the date at the top of this page. If a change is significant, we tell customers in the cabinet or on Telegram before it takes effect.

10. Contact

Questions about this policy: Telegram or fansflowai.team@gmail.com.